Every website experiences downtime planned or otherwise.
Knowing that some downtime is expected, we offer the following uptimes:
Business/Shared: 99.99% (an average of 52 minutes and 36 seconds of downtime per year).
VPS: 99.999% (an average of 5.25 minutes of downtime per year).
With our enterprise plan, we use a group of VPS so that your customers will never experience website failure.
If you need any assistance or have a question, please reach out to us. We can be reached in a variety of ways.