Payment Types Accepted
Decibite Cloud Hosting allows for Visa and MasterCard credit cards to be used for New and Renewal payments. We also allow for PayPal as a payment vendor. This is where we accept American Express.
Frequently Asked Questions (FAQs)
A collection of 5 articles
Where are your servers located?
We are helping customers get faster websites in Australia, USA, Canada, France, and the Netherlands. Some of these same customers are delightfully surprised to find our servers are all based in Montreal.
What are managed services? And what is included with a managed server?
With a virtual private server (VPS) or dedicated server, you have services that require maintenance. Updates, security checks, backups, performance reviews, reboots, etc.
How often is my website available? (Or, what is your uptime service level agreement (SLA)?)
Knowing that some downtime is expected, we offer the following uptimes: Business/Shared: 99.99% (an average of 52 minutes and 36 seconds of downtime per year). VPS: 99.999% (an average of 5.25 minutes of downtime per year). Enterprise: 100%
What is Cloud Hosting?
The cloud has been used to describe a few VPS running on a single host to an interconnected string of computers/servers/hardware across continents that coming together to bring you a part of the internet.