If you are currently using the included email options on your Decibite cPanel account, here are the recommended IMAP settings that you should use.
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Decibite Cloud Hosting allows for Visa and MasterCard credit cards to be used for New and Renewal payments. We also allow for PayPal as a payment vendor. This is where we accept American Express.
In order to properly host your website with Decibite you must change your domain's Name Servers (NS) to Decibite's. Use ns1.decibite.com and ns2.decibite.com
At Decibite we don't hide behind support tiers, phone queues, or abstract immutable policy. We want to make your hosting experience a smooth friction-less experience.